Enter tickets quickly with rich information
Incident IQ features an easy-to-use Quick Tickets function so teachers, staff, and even students can submit help tickets in under a minute. A few clicks, enriched by built-in asset information, give support staff a head start on solving your district’s most pressing technology issues.
Complete asset visibility
In order to create the best K-12 technology support platform, we needed a best-in-class asset management system—so we built one. Beyond asset tracking, Incident IQ ties device data to each help ticket. Student device distribution and assignment is streamlined with a simple scan or student login. Finally, Incident IQ integrates with other leading asset management systems, so districts can seamlessly access device data in one place.
Comprehensive device distribution
Distribute and collect classroom technology with tools that help manage deployments year-round. Track a device’s ownership over time. Automatically record storage data for year-over-year device distribution. Open tickets right from the point of exchange, and conduct device audits from a PC or a Mac