Enter tickets quickly with rich information
Incident IQ features an easy-to-use Quick Tickets function so teachers, staff, and even students can submit help tickets in under a minute. A few clicks, enriched by built-in asset information, give support staff a head start on solving your district’s most pressing technology issues.
Complete asset visibility
Comprehensive device distribution
School Districts in California that use IncidentIQ*
|Modesto City High|
|San Gabriel Unified|
|Yuba County Office of Education|
* This is a partial list generated through our annual technology systems survey, internet searches, and other methods.
Also, districts constantly change enterprise systems in an never ending quest to find the 'best' of the best. So expect these results to change over time.
If your district currently uses this system but doesn't appear on this list, please let us know by updating your district's info on our annual systems survey:
Users will also find additional improvements throughout the product. An all-new Notification Center keeps users up to date on changes made to any tickets they’re attached to. Filters have been overhauled with a new look and feel, dividing filters into different categories. Additional filters have been added related to calendar-based filtering, as well as SLA performance filtering.
To learn more about Incident IQ and the features contained in the Winter 2019 Release, visit IncidentIQ.com.
- Active Directory Management
- IT Process Automation