HEAT (Help Desk)
- Improve service efficiency for routine and previously manual tasks
- Simplify, automate and streamline incident and problem management
- Create more self-service opportunities to modernize the user experience
- Become more proactive in preventing service issues
- Focus more on business issues and outcomes
School Districts in California that use HEAT (Help Desk)*
|Elk Grove Unified|
|Modesto City Elementary|
|Modesto City High|
|Twin Rivers Unified|
* This is a partial list generated through our annual technology systems survey, internet searches, and other methods.
Also, districts constantly change enterprise systems in an never ending quest to find the 'best' of the best. So expect these results to change over time.
If your district currently uses this system but doesn't appear on this list, please let us know by updating your district's info on our annual systems survey: